30-day satisfaction guarantee
OflowD offers a 30-day satisfaction guarantee from the date of first subscription to a paid Plan. If you are not satisfied with the Service, you may request a full refund within this period, without justification, by contacting:
Email: contact@oflowd.fr
The refund will be issued within 14 days of confirmation of your request, using the same payment method as the one used at subscription.
Monthly subscription
After the 30-day period, the monthly subscription may be cancelled at any time. Cancellation takes effect at the end of the current billing period. No refund is due for the period already started.
Annual subscription
For annual subscriptions, the 30-day satisfaction guarantee applies from the date of subscription or renewal. After this period, no pro rata refund will be granted. The subscription remains active until the end of the current annual period.
Trial period
The trial period is free and gives rise to no invoicing. No payment method is required to use it. No refund is therefore applicable.
How to request a refund
Send an email to contact@oflowd.fr stating your company name and the email address associated with your account. We will process your request within 48 business hours.
Contact
- OflowD — Nicolas LECLERC (sole trader)
- SIREN: 528 457 021
- 36 rue Professeur Moreau, 33200 Bordeaux, France
- contact@oflowd.fr